By providing our customers with a supreme client experience, we have postulated a considerate cancellation & refund policy.
We strategize each project by segregating work into breakthroughs.
Every project starts with a comprehensive detection/analysis and the formation of a scope of work document. This is done to ensure that both parties have a complete understanding of the work essential and thus remove the possibility of project cancellations, setbacks, or disagreements.
As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed.
In the event of a project being put to an end on a mutual agreement, the client has control of all finished work, and any payment for further progress will get annulled. No earlier payment or deposit would be refunded.
No payment will be refunded once the client accepts dummy designs and we proceed to the development stage of the project.
There are no part refunds for projects halfway through the break through stage.
No cancellations are considered for services that our marketing team has offered on exceptional occurrences. These are limited-period offers and cannot be cancelled.
Please note, that SEO and digital marketing packages are not refundable, but the client may cancel with a prior written communication 30 days in advance.
We refrain from offering refunds on deposits or payments for projects that are rejected or lay inactive for over 30 days.